Hi, Hello
I’m Rachel and I’m a Product Designer, DesignOps advocate and Service Design newbie. I started my career designing for digital campaigns in agencies, followed by consulting in tech startups and scaleups. Today, I design end-to-end experiences that connect customers’ needs with business goals and the internal processes that support them.
Outside of work, I enjoy visiting grocery stores in different countries and have a fascination with my shoes.
“There, I fixed it.” - Me
I really did! 🙀
Rachel Ma © 2024