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Hi, Hello


I’m Rachel and I’m a Product Designer, DesignOps advocate and Service Design newbie. I started my career designing for digital campaigns in agencies, followed by consulting in tech startups and scaleups. Today, I design end-to-end experiences that connect customers’ needs with business goals and the internal processes that support them.

Outside of work, I enjoy visiting grocery stores in different countries and have a fascination with my shoes.



“There, I fixed it.” - Me












I really did! 🙀

Rachel Ma © 2024